Frequently Asked Questions

Everything you need to know about our luxury fine jewelry collections.

What materials are used in Kiki McDonough jewelry?

We use only the finest materials, including 18ct yellow and white gold, and hand-selected vibrant gemstones ranging from amethysts and blue topaz to rare diamonds.

Do you offer international shipping?

Yes, we ship our luxury collections worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

How should I care for my gemstone jewelry?

To maintain the brilliance of your pieces, we recommend cleaning them gently with warm soapy water and a soft brush. Avoid contact with harsh chemicals, perfumes, and lotions.

What is your return policy?

We offer a 14-day return period for all online orders, provided items are returned in their original, unworn condition with all packaging and security tags intact.

Can I have my jewelry resized or repaired?

We offer professional resizing and repair services for many of our designs. Please contact our customer service team to discuss specific requirements for your piece.

Is your jewelry ethically sourced?

Yes, we are committed to responsible sourcing. We work closely with our suppliers to ensure that all gemstones and precious metals meet high ethical standards.